If you often feel tired after work, spend long hours in front of a laptop, drive long distances or regularly feel body aches and stiffness, it feels great to come home and enjoy a massage straight away.
No appointment, no need to leave the house, and no need to wait for someone else to massage you.
CUCKOO BESPOKE 2 is a premium massage chair co-created with OGAWA, offering massage coverage from the neck down to the thighs, compression massage using airbags, lumbar heat, up to 170° recline and several massage programmes.
Here are the main benefits of CUCKOO BESPOKE 2 to consider before making your purchase.
1. Smart SL Track: Massage From Neck to Thighs
One of the most important parts of any massage chair is the roller system and the path it follows.
CUCKOO BESPOKE 2 uses a 4th Generation Smart SL Track that follows the natural curve of your body across:
- neck
- shoulders
- back
- lumbar / lower back
- down to the thighs
So the massage is not limited to your back alone.
If you spend long hours sitting, drive frequently or often feel tightness around the shoulders and back, the longer massage coverage makes the experience feel much more complete.
2. 34 Airbags for Shoulder, Arm & Leg Massage
Besides the roller system, BESPOKE 2 also comes with 34 Precision Airbags.
These airbags inflate and deflate to create a compression-style massage around different areas of your body.
The 34 airbags are distributed across:
- 4 airbags: shoulders
- 10 airbags: arms
- 8 airbags: upper calves
- 12 airbags: lower calves
While the rollers work on your back, the airbags provide pressure around your shoulders, arms and legs.
This gives you a more complete massage experience instead of focusing only on the back.
3. 170° Natural Recline: Relax in a More Comfortable Position
BESPOKE 2 can recline up to 170°.
That means you can lie almost flat while enjoying your massage.
This is especially useful if you don't just want a quick 15-minute massage, but also want to:
- unwind after work
- relax your body
- listen to audio
- take a short nap
- enjoy your massage in a more laid-back position
Even after the massage session ends, the chair does not immediately return to its original position, so you can continue resting.
4. 6 Massage Programmes for Different Needs
Your body doesn't feel tired in exactly the same way every day.
Some days your shoulders and back may feel tight. On other days, your legs may feel tired after walking or standing for long hours.
That's why BESPOKE 2 comes with 6 massage programmes:
Signature
Combines up to 170° recline, airbags and full-body stretching for a more complete massage and stretching experience.
Full Body
A complete massage from the upper to the lower body.
Deep Tissue
Provides stronger pressure for a deeper massage experience.
Upper Body
Focuses more on the neck, shoulders and back.
Lower Body
Targets the hips, legs and calves.
Relax
A lighter massage programme for when you simply want to sit back and relax.
The convenient part is that you don't have to adjust every setting manually.
Just choose a programme based on how your body feels that day and let BESPOKE 2 handle the rest.
5. 11 Massage Techniques
Besides the automatic programmes, BESPOKE 2 also offers 11 massage techniques across different levels.
Some of the available techniques include:
- Kneading
- Swedish
- Tapping
- Clapping
- Shiatsu
- Guasa
If you prefer a particular massage style, you can also customise your session using the manual controls.
6. 45°C Lumbar Heat for the Lower Back
If you often feel tired or tight around your lower back, BESPOKE 2 comes with Lumbar Heat of up to 45°C.
The heat is applied around the lower-back area while you are enjoying your massage.
Combined with the roller massage, the lumbar area feels warmer and more comfortable, especially after:
- sitting in the office for long hours
- long-distance driving
- working in front of a computer
- physical activity
For users who regularly feel tired around the lower back, this is one of the features that is easy to appreciate during use.
7. Touch Panel: Adjust the Massage to Your Preference
Even with the automatic programmes, you can still customise your massage using the BESPOKE 2 touch panel.
Some of the settings you can control include:
Speed & Intensity: Adjust the massage speed and strength to suit your comfort level.
Roller Adjustment: Change the roller width and position so the massage better targets the area you want.
Foot Roller & Heater: Switch them ON or OFF according to your preference.
Massage Time & Memory: Set your massage duration and save your preferred settings.
This also makes BESPOKE 2 practical for families, as different users can adjust the massage according to their own preferences.
8. Regular Servicing to Keep the Massage Chair Well Maintained
A massage chair contains many mechanical and electronic components, including:
- motor
- actuator
- airbags
- air hoses
- rollers
- heater
- touch panel
That's why regular servicing is important for long-term use.
BESPOKE 2 comes with scheduled servicing that includes:
Every 6 Months
Checks and maintenance include:
- exterior inspection
- touch panel test
- airbags & heater evaluation
- audio system check
- actuator assessment
- leather polishing
- surface cleaning
Every 12 Months
More comprehensive maintenance includes:
- motor lubrication
- motor inspection
- air hose examination
A massage chair isn't something you buy and then leave untouched for years without maintenance.
With regular servicing, you don't have to wait until the chair starts making unusual noises or develops a problem before looking for a technician.
9. One-Time Free Leather Change at Month 30
One common concern when buying a massage chair is how the leather will hold up after a few years of use.
BESPOKE 2 comes with a one-time free leather change at month 30.
The replacement covers:
- head rest
- back rest
- seat front
So after more than two years of use, the leather will be replaced once for free according to the servicing schedule.
This is a useful long-term benefit because the leather is constantly exposed to body contact, sweat and friction.
10. Anti-Collision Sensor & Bluetooth Speaker
BESPOKE 2 also comes with a few additional features that make everyday use more convenient.
Anti-Collision Sensor: Helps detect obstacles while the chair is reclining, reducing the risk of the chair colliding with objects behind it.
Bluetooth Speaker: Connect your phone and listen to your favourite audio, podcasts, music or relaxation content while enjoying your massage.
The speakers are positioned close to the head area, so you can listen comfortably without wearing earphones.
Who Is CUCKOO BESPOKE 2 Suitable For?
BESPOKE 2 is worth considering if you:
Spend Long Hours Sitting
If you work in an office or spend hours in front of a laptop, the neck, shoulders, back and lower back can easily feel tight.
Drive Frequently
Sitting in the car for long periods can leave your back, lumbar area and legs feeling tired.
Stand or Walk a Lot
The airbags around the calves and the foot massage functions can be useful after spending most of the day on your feet.
Want a Massage Anytime at Home
No appointment and no need to travel to a massage centre.
Just sit down, choose your programme and start your massage.
Want a Massage Chair for the Whole Family
With several programmes, intensity levels and manual adjustments, different family members can choose a massage setup that feels comfortable for them.
Who Should Check Before Using BESPOKE 2?
BESPOKE 2 is recommended for users weighing below 100kg.
For an optimum massage experience, the recommended user height is approximately 155cm to 180cm.
A massage chair may also not be suitable for certain users, including:
- pregnant women
- individuals with heart conditions
- individuals with certain health conditions
If you have an existing health condition, get medical advice before using a massage chair.
Children below 17 years old are also generally not advised to use the massage chair depending on their condition.
Make Sure Your Home Entrance Is Wide Enough
One thing many people forget when buying a massage chair is the size of the doorway and access route into the house.
BESPOKE 2 is approximately 760mm wide.
Before ordering, check areas such as:
- main entrance
- bedroom door
- staircase
- corners
- access route to the installation area
Make sure there is enough space for delivery.
If the access route is too narrow, the side panel may need to be dismantled during delivery and additional charges may apply.
CUCKOO BESPOKE 2 Specifications
| Specification | CUCKOO BESPOKE 2 |
|---|---|
| Model | CMC-OG6387 |
| Massage Programmes | 6 |
| Massage Techniques | 11 |
| Airbags | 34 |
| Recline Angle | 126° – 170° |
| Heating | 45°C Lumbar Heat |
| Intensity | 5 Levels |
| Recommended User Weight | Below 100kg |
| Product Weight | 73.5kg |
| Incline Dimensions | 1,515 × 760 × 1,105mm |
| Recline Dimensions | 1,810 × 760 × 895mm |
| Power Consumption | 85W |
| Colour | Charcoal Grey + Metallic Champagne Gold |
Frequently Asked Questions About CUCKOO BESPOKE 2
Which Parts of the Body Does BESPOKE 2 Massage?
The Smart SL Track moves from the neck, back and lumbar area down to the thighs.
The 34 airbags also provide compression massage around the shoulders, arms and calves.
What Is the Recommended Maximum User Weight?
The recommended user weight is below 100kg.
Can Tall Users Use BESPOKE 2?
Yes, but the recommended height range for an optimum massage experience is approximately 155cm to 180cm.
How Long Is One Massage Session?
An automatic massage session generally runs for around 15 minutes.
After the session ends, the chair does not automatically return to its original position, allowing you to continue resting.
Does BESPOKE 2 Have a Heating Function?
Yes.
BESPOKE 2 comes with 45°C Lumbar Heat for the lower-back area.
How Often Is BESPOKE 2 Serviced?
Periodic servicing is carried out every 6 months, while more comprehensive maintenance such as motor lubrication and air hose inspection is carried out every 12 months.
When Is the Free Leather Change Done?
The one-time free leather replacement is carried out at month 30.
Is Installation Free?
Basic delivery and installation are free, subject to current terms and conditions.
Additional charges may apply if delivery requires staircase access or certain dismantling work.
CUCKOO BESPOKE 2 Gallery
Here are some images of CUCKOO BESPOKE 2 so you can see this premium massage chair before making a decision:
Conclusion: What Are the Main Benefits of CUCKOO BESPOKE 2?
If you often feel tired after work, spend long hours sitting, drive frequently or simply enjoy getting a massage, CUCKOO BESPOKE 2 offers one very practical benefit — you can enjoy a massage whenever you want without leaving home or making an appointment.
The Smart SL Track, 34 Airbags, 170° Natural Recline and 45°C Lumbar Heat work together to provide a more complete and comfortable massage experience.
With regular servicing and a free one-time leather change included as well, long-term maintenance is also easier to manage.
For more details and the latest promo, you can visit the CUCKOO BESPOKE 2 product page or contact our CUCKOO agent.
