CUCKOO

CUCKOO+ Care Service

CUCKOO+ Care Service

Check the yearly service price for CUCKOO water purifiers, air purifiers, outdoor filters and induction hobs. Regular servicing helps keep your product clean, safe and working at its best.

Prices shown are yearly service prices and are subject to current CUCKOO Malaysia terms.

Keep Your CUCKOO Product Clean, Safe & Well Maintained

CUCKOO+ Care Service is a scheduled service package by CUCKOO to help maintain your product properly. Depending on the product category, the service may include filter replacement, cleaning, sterilisation, function checks and performance testing.

For water purifiers and air purifiers, regular service focuses on filter care, machine cleaning and key function checks. For outdoor filters and induction hobs, the service focuses more on cleaning, performance checking, safety inspection and product maintenance.

Water Purifier

Water Purifier CUCKOO+ Care Service

CUCKOO water purifier service helps keep your drinking water system clean, the water flow smooth and the machine working properly. During service, filters are replaced according to schedule, the tank and faucet are sterilised, and key components are checked by the CUCKOO service team.

🔁 Frequency: Every 4 months 📅 Estimated: 3 times per year ✔️ Focus: Filter replacement, steam sterilisation, machine cleaning and 17-point check.

What is included in the service

  • Filter replacement according to schedule
  • Steam sterilisation for water tank and faucet
  • Water temperature and water clarity check
  • Tubing, connector, adapter and power point inspection
  • Child lock, switch button and touch lever check
  • Machine body, top cover, bottom cover and water tray cleaning
  • Service card / customer record update
Filter Replacement Schedule Frequency
Sediment Filter Every 4 months
Pre-Carbon Filter Every 8 months
Natural Filter Every 12 months
Nano Positive Filter According to product schedule
CUCKOO+ Care Service for KIUT
Water Purifier

KIUT

RM472.50 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for KING TOP 2
Water Purifier

KING TOP 2

RM525.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for WARRIOR
Water Purifier

WARRIOR

RM556.50 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for VIVID
Water Purifier

VIVID

RM556.50 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for GLAMOUR
Water Purifier

GLAMOUR

RM598.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for GRANDE
Water Purifier

GRANDE

RM630.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for XCEL
Water Purifier

XCEL

RM630.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for XCEL 2
Water Purifier

XCEL 2

RM630.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for TITAN
Water Purifier

TITAN

RM682.50 /year

Service every 4 months

3 times per year

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Water Purifier

QUEEN STAND

RM735.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for FLO
Water Purifier

FLO

RM735.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for ACE
Water Purifier

ACE

RM819.00 /year

Service every 4 months

3 times per year

Air Purifier

Air Purifier CUCKOO+ Care Service

CUCKOO air purifier service helps keep the filter clean and the air purification performance well maintained. Filters will be checked, cleaned or replaced according to the service schedule for each model.

🔁 Frequency: Every 4 months 📅 Estimated: 3 times per year ✔️ Focus: Filter care, dust cleaning, sensor inspection and 12-point check.

What is included in the service

  • Filter removed and cleaned from dust or dirt
  • Filter replacement where required
  • Air purifier body cleaned and wiped
  • Dust sensor, display, mode light and touch panel check
  • Fan function, on/off button and voice guide check
  • Service sticker and service record update
Filter Replacement Schedule Frequency
Harmful Gas Filter Every 4 months
Deodorisation Filter Every 12 months
4-in-1 Ultra PM 2.5 Filter Every 12 months
CUCKOO+ Care Service for R Model
Air Purifier

R Model

RM440.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for B Model Cordless
Air Purifier

B Model Cordless

RM572.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for K Model
Air Purifier

K Model

RM605.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for D Model
Air Purifier

D Model

RM605.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for C+ Model Air Purifier + Humidifier
Air Purifier

C+ Model Air Purifier + Humidifier

RM660.00 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for U Model
Air Purifier

U Model

RM770.00 /year

Service every 4 months

3 times per year

Outdoor Water Filter

Outdoor Water Filter CUCKOO+ Care Service

CUCKOO outdoor filter service helps maintain water filtration performance for your home. During service, the system will be flushed, the filter and casing cleaned, the auto timer checked and water performance tested.

🔁 Frequency: Every 6 months 📅 Estimated: 2 times per year ✔️ Focus: System flushing, filter cleaning, leakage test and performance test.

What is included in the service

  • Water source turned off and system flushed
  • Filter soaked in Natural POE Cleanser for 3–5 minutes
  • Casing and filter cleaned
  • Auto timer battery replaced and reinstalled
  • Leakage test on connection and multiport valve
  • Outdoor filter surface cleaned using Natural POE Polisher
  • Performance test by letting water run for 3–5 minutes

Note: For Outdoor Water Filter, filter replacement depends on the CUCKOO+ Care Service Package purchased. Filter replacement is usually arranged in the following month after purchasing a new service package.

CUCKOO+ Care Service for PRIME X3
Outdoor Water Filter

PRIME X3

RM556.50 /year

Service every 6 months

2 times per year

Kitchen & Others

Kitchen & Others CUCKOO+ Care Service

CUCKOO induction hob service helps keep the hob surface clean, the touch panel responsive and the heating function working properly. This service is suitable for maintaining the hob so it stays cleaner, safer and more reliable for daily use.

🔁 Frequency: Every 4 months 📅 Estimated: 3 times per year ✔️ Focus: Induction hob cleaning, temperature check, touch panel inspection and 8-point check.

What is included in the service

  • Stubborn stains on the glass surface cleaned using a scraper
  • Hob surface wiped using induction cleaner
  • Temperature of all crater / burner zones checked
  • Touch sensor, touch panel and on/off button checked
  • Power plug checked
  • Selected cookware such as pot may be sterilised during service
  • Service card updated after service
CUCKOO+ Care Service for INDUCTWO
Kitchen & Others

INDUCTWO

RM493.50 /year

Service every 4 months

3 times per year

CUCKOO+ Care Service for INDUCTRIO
Kitchen & Others

INDUCTRIO

RM556.50 /year

Service every 4 months

3 times per year

Not Sure Which Service Package You Need?

Contact us to check your product model, latest yearly service price and the suitable CUCKOO+ Care Service package for your unit.

💬 WhatsApp To Check Service Price

Service prices are based on CUCKOO Malaysia information and are subject to changes, SST, package availability and current terms and conditions. Please confirm the latest price before making payment or purchasing any service package.

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